Frequently Asked Questions

 
 

GENERAL

What is Aquajellie?

Aquajellie is an odourless, peelable nail polish formula that does not require a LED lamp for drying and curing. No harsh chemical (acetone or nail polish remover) is needed for removal.

What is Light Lacquer?

Light Lacquer is a new nail colour formulation that:

(1) applies simply like polish;

(2) dries, cures and shines like gel;

(3) removes effortlessly without harsh chemicals

What is Pioneer Pro?

Pioneer Pro is a sub-brand of Light Lacquer focusing on the professional nail market.

What are Pioneer Pro's products?

Pioneer Pro has its own Pro Gel Top Coat and Pro Gel Base Coat which allows Light Lacquer users to convert their home manicures into pro manicures that are more glossy and durable. Solid gradient palettes and nail art tools are also available.

How does Pioneer Pro work?

By sandwiching Light Lacquer colours between Pro Gel Base and Pro Gel Top, a professional grade manicure lasting up to 2 weeks can be achieved.

Do I really need to use Pioneer Pro? What's the difference between Pioneer Pro and other brands of soak-off gel base and top coat?

Pioneer Pro’s Pro Gel Top and Pro Gel Base are non-peelable gel formulas which have been formulated to be compatible with all Light Lacquer colours.

What's the difference between Pro Gel Top and Premium Clear Gloss?

Pro Gel Top is non-peelable, harder, longer lasting and more scratch resistant, whereas Premium Clear Gloss is peelable.

Do I have to use both Pro Gel Base and Pro Gel Top to have a longer lasting Light Lacquer manicure? Can I just use one or the other?

We recommend using the Pro Gel Base for a longer lasting manicure. The list below shows the combination of formulas with its respective lasting effects, in order from most to least:

  • Pro Gel Base + LL colour + Pro Gel Top
  • Pro Gel Base + LL colour + Premium Clear Gloss
  • Pro Gel Base + LL colour + no top coat
  • No base coat + LL colour + Pro Gel Top
  • No base coat + LL colour + Premium Clear Gloss
  • No base coat + LL colour + no top coat

It is important to cap the free edge of your nail to completely seal the manicure in.

If I just apply Pro Gel Top to Light Lacquer, will my manicure still be peelable?

Yes! As long as only Light Lacquer colours are used as the base and Pro Gel Top on the topmost layer, your manicure will still be peelable like any other Light Lacquer manicure.

How does a Pioneer Pro + Light Lacquer manicure compare to a professional soak-off gel manicure done at the salons?

It will last for a shorter time compared to a gel manicure done professionally at the salons as there are other steps taken by professional manicurists e.g. cleaning and buffing, which allows the base coat and colours to stick well to your nail bed.

However, this also means that the removal of a home Pioneer Pro + Light Lacquer manicure will be slightly easier.

Can I use Pioneer Pro with Aquajellie too?

Please ensure that your Aquajellie manicure is completely dry before applying our Pro Gel Top.

How long can one bottle of Light Lacquer last?

Our professional bottle volume (15ml) can deliver about 30 full sets of nail manicure that can last for 7-10 days each. Our home bottle volume is 8ml and our travel bottle volume is 5ml.

Please note that individual results may vary with the amount used and layers applied.

What is the shelf life of Aquajellie / Light Lacquer?

We recommend our products to be used within 24 months from opening. To prevent the formula from becoming sticky or clumpy and maximise its shelf life, please ensure that

  • the cap is closed tightly after use;
  • the cap is not left opened for too long (so that dust and other contaminants do not mix with the formula); and
  • store the bottle away from direct sunlight or strong heat

I only need just one bottle of Light Lacquer to do a full manicure?

That’s absolutely right! After curing your nails, you’re done and ready to conquer the world!

I’ve noticed that if I don’t touch my bottle for a period of time, a layer of what looks like oil seems to be floating at the top. Is this normal?

Yes don’t worry this is normal! It’s just a mild separation of one of our ingredients that floats to the surface when it’s been stationary for a period of time. The colours won’t be affected and you just have to give your bottle a good shake before opening the bottle and applying.

SAFETY

What if I get Light Lacquer on my skin and cuticles?

Wipe away any Light Lacquer on your skin and cuticles with rubbing alcohol immediately to avoid potential skin irritation.

What if I get Pioneer Pro on my skin and cuticles?

Please do not attempt to peel it off. Instead, soak the affected surface with acetone to soften the cured coating and gently remove by rubbing off your skin and cuticles.

Is Aquajellie / Light Lacquer pregnancy-safe?

Both Aquajellie and Light Lacquer are vegan-friendly, cruelty-free and 9-free; and does not contain Formaldehyde, Toluene, DBP, Camphor and Phthalates which are chemicals of most concern to pregnant mums and children.

Specifically, Aquajellie only contains 4 ingredients, making it one of the cleanest, peelable nail polishes in the market!

Is Aquajellie / Light Lacquer kids-safe?

Both Aquajellie and Light Lacquer are vegan-friendly, cruelty-free and 9-free; and does not contain Formaldehyde, Toluene, DBP, Camphor and Phthalates which are chemicals of most concern to pregnant mums and children.

Specifically, Aquajellie only contains 4 ingredients, making it one of the cleanest, peelable nail polishes in the market!

Is Pioneer Pro safe for kids/pregnancy safe?

As with all Nail Deck products, our Pioneer Pro formula is vegan-friendly, cruelty-free and 9-free; and does not contain Formaldehyde, Toluene, DBP, Camphor and Phthalates which are chemicals of most concern to pregnant mums and children.

Does Aquajellie / Light Lacquer cause damage to natural nails?

Disclaimer: All nail products would damage nails to some extent.

Aquajellie is a peel-off formula, hence it is less adhesive than normal polish. We recommend applying cuticle oil before and after removing your manicure.

Light Lacquer is significantly less harsh on your nails as the removal process is unlike traditional gel and does not require drilling, filing, soaking in acetone or heating. Just peel it off and you’re good to go for another round! Perfect for a quick fix or a quick colour change.

I'm a bit concerned about my nails getting damaged. Should I still use Pioneer Pro?

Your nail health has always been and will always be a top priority for us. If you are worried about any potential damage and/or thinning of nails, we recommend using out peelable formulas of Light Lacquer and/or Aquajellie.

My nail beds feel dry and scratched after soaking and scraping off my Pioneer Pro manicure. What should I do?

We reccomend using our Nail Elixir which has been formulated for such situation to moisturise, repair and strengthen damaged nails.

Using patented nanotechnology, natural active ingredients like lemongrass, clove and melaleuca are encapsulated into nano-particles that are micro enough to permeate into the deeper layers of your nail bed.

The skin around my nails feel dry after soaking my nails in acetone. Is this normal?

Yes, it is normal to experience temporary skin and cuticle dryness after removing your manicure with acetone as it is a dehydrating solution.

We reccomend to apply cuticle oil and/or hand cream to sooth the dryness and itch. Stay tuned as we launch our own hand serum formulated just for this as well!

Does Pioneer Pro have a strong smell?

The smell of Pioneer Pro is a bit more faint than Light Lacquer so if you're okay with Light Lacquer you should be fine with Pioneer Pro too!

 

APPLICATION

How do I apply Aquajellie?

If you’ve already been painting your nails with regular polish all this time, you don’t have to do anything different! Here are some tips to help you out:

  1. Start with clean dry nails. Remove oil and dirt with a nice soapy hand wash. Alternatively, clean off excess oil or dirt on your nails with alcohol. Also, do not apply any cuticle oil or hand cream on your hands and nails before applying Aquajellie as oils and other particles on your nail bed will prevent the polish from adhering smoothly onto your nails.

  2. Apply 2-3 thin coats rather than one thick coat and wait for at least 1 minute between coats. Ensure that the first coat is fully dried before applying the second coat. Thinner coats also help prevent air bubbles from getting trapped between the lacquer and the nail plate.

  3. End your application by capping the free edge - don’t stop at the tip, but continue to go over the edge of your tip to cover the nail tip too. This will help to prevent chipping.

IMPORTANT: do not apply any other gel or regular polish base coat before applying Aquajellie as this will negate the peel-able properties of Aquajellie and cause damage to your nail plate when peeling off the lacquer layer.

How do I apply Light Lacquer?

Light Lacquer can be applied in the same way as regular nail polish.

Here are some tips:

  1. Start with clean dry nails. Remove oil and dirt with a soapy hand wash. Alternatively, clean off excess dirt or oil with alcohol wipes or nail polish remover. Also, do not apply any cuticle oil or hand cream on your hands and nails prior to applying Light Lacquer. This is because oil and other particles on your nail bed inhibits the lacquer from adhering smoothly to your nail bed.

  2. Apply 2-3 thin coats rather than one thick coat and cure for 30-45 seconds. Ensure the first coat is cured entirely before applying subsequent coats. The first coat can be thin to the point where it may look streaky or patchy, but don’t worry as the second (and third) coats will cover it nicely and smoothly. And while it might save time to just do one thick coat, it will ultimately affect the longevity of your Light Lacquer manicure. Thinner coats also help prevent air bubbles from getting trapped between the lacquer and the nail bed.

  3. End your application by capping the free edge - don’t stop at the tip, but continue to go over the edge of your nail to cover the tip too. This will help to prevent chipping. Applying our premium clear gloss creates an additional protective layer which also helps prevent chipping when the free end is capped too.

  4. We recommend curing each layer for 30-45 seconds under our 36W professional lamp and 45-60 seconds under our 6W travel lamp.

IMPORTANT: Do not apply any other gel or regular polish base coat before applying Light Lacquer as this will negate the peel-able properties of Light Lacquer and cause damage to your nail plate when peeling off the lacquer layer.

How do I use Pioneer Pro with Light Lacquer?

  1. Apply a thin coat of Pro Gel Base on clean nails and cure for 45-60 seconds under an LED gel lamp.
  2. Apply Light Lacquer as per usual and cure for 45-60 seconds under an LED gel lamp.
  3. Apply a thin coat of Pro Gel Top and cure for 60-90 seconds under and LED gel lamp for an ultra glossy and durable home-to-pro manicure.

Do I need to file (roughen) my nail before applying Pro Gel Base?

This is an optional step based on your requirements; and if you really must do it, please use an 180 grit file and gently buff. By filing your nail bed, you are roughening the surface and also removing surface oil, therby allowing any applied base coat to stick better to it. By sticking better, your manicure will last longer.

But please be cautious as this will also mean that it will be harder to remove your manicure later on; and can be more damaging as it may require more acetone soaking and/or scraping of your nail beds to remove the lacquer layer. In addition it's hard to know just how much to roughen your nails by. If you roughen it too much you may accidentally cause your nail bed to thin out too much which can be painful for you.

Is there a tacky surface on the top of Pro Gel Top that I need to clean off after curing?

Pro Gel Top is a non-wipe gel top coat and cures to a smooth glossy finish hence there is no tacky surface after curing. There is also no need to wipe/clean the surface with alcohol.

However, please note that Pro Gel Base has a slightly tacky surface after curing.

The Pro Gel Base is still tacky after curing for 45-60 seconds. Is this normal?

Yes, it is normal. The Pro Gel Base cures with a tacky finish as it will help your Light Lacquer colours adhere better for a longer-lasting manicure.

Do I need to apply a top/base coat before using Aquajellie?

Nope! There is no need for a top or base coat. However, we recommend applying Aquajellie's Dual Coat as a base to smoothen out your nail surface before applying on individual colours.

Can I apply a top/base coat from other brands?

As all our nail lacquers are peelable, we do not recommend applying other products as a base coat as they would not allow you to peel off your manicure easily.

If you would like to apply a top coat from a different brand to add on a glossier finish, we recommend our Premium Clear Gloss from Light Lacquer which is a popular choice among Aquajellie enthusiasts!

Do I need to apply base coat before using Light Lacquer?

Nope you do not! Light Lacquer can be applied straight onto your nails like normal nail polish. Cure for 30-45 seconds afterwards.

Do I need to layer top coat after applying Light Lacquer?

There is no need for any top coat as Light Lacquer cures to a super high shine. We believe in it so much that we don’t even sell a separate topcoat product!

And unlike traditional gel, there is no sticky tacky surface after curing too so say goodbye to alcohol wipes!

How long does it take for Aquajellie to dry?

Aquajellie’s quick dry formula takes 30-45 seconds to touch-dry (meaning the top most layer is dry and resistant to light knocks) and about 5 minutes to be completely dry.

My lacquer layer seems fine after curing but after a while it starts to get wrinkly. Why is that?

The lacquer layer was too thick, and the bottom layer was not cured properly.

Aquajellie

The applied layer was too thick, and the bottomost layer has not dried properly. When the top most layer is completely dried, the bottom layers may have not dried, making the manicure look wrinkly or wavy. Thick applications will also trap air bubbles which will emerge during the drying process.

The recommendation is to apply thinner coats which will dry quicker as Aquajellie has a quick-dry formula.

Light Lacquer

As Light Lacquer is peelable gel nail polish, it only cures under UVLED light. Non-translucent colours will not allow light to pass through thus only the top surface is cured under the UVLED lamp. Bottom layers that are uncured will make the manicure wrinkly and wavy.

We recommend starting with a thin coat before applying subsequent layers thinly. Cure for at least 30-45 seconds to ensure full dryness.

My Light Lacquer manicure seems fine after curing but after a while little bumps start to show under. Why is that?

When the bottom layer(s) is/are not cured properly, air bubbles can get trapped underneath the top surface layer, causing bumps to appear.

We recommend starting with a thin coat before applying subsequent layers thinly. Applying in a slow, controlled motion can help to prevent air bubbles from being trapped in the lacquer layer. Cure for at least 45 seconds to ensure full dryness.

Do I need to cure one nail at a time or can I apply on all 5 nails first before curing altogether under the lamp?

You can apply on all 5 of your fingers first before putting your whole hand into the lamp. However, as Light Lacquer only cures under UVLED light, the lacquer can flow off the sides of your nails before you finish applying all 5 fingers. We recommend applying two thin coats instead of one thick coat to for the best smoothness.

If the lacquer flows or shrinks while you’re painting all 5 fingers, you can try “flash curing” - Cure your finger(s) under the UVLED lamp for a couple seconds to cure the top most surface before you continue painting your other fingers. After all your nails are painted, proceed to cure all of them at the same time again for 30-45 seconds under our professional lamp (36W).

REMOVAL

How do I remove Aquajellie / Light Lacquer from my nails?

Just peel it right off! There’s no need to soak your nails in harsh acetone or do any damaging scraping of the nails.

To start, we recommend applying cuticle oil or a moisturising hand cream and start p from the base near the cuticle, then go along the sides of your nails, before peeling the whole surface off in a horizontal direction

How do I remove a Pioneer Pro + Light Lacquer (PP+LL) manicure?

  1. Buff off top layer of gel manicure
  2. Leave fingers in acetone wrap or for 20 minutes. Or place acetone-soaked cotton pad over nails and put nail clips on.
  3. Gently scrap off lifted gel manicure with metal cuticle pusher
  4. Soak longer in acetone if it’s not soft enough

Do you sell all the items required for removal of a Pioneer Pro manicure?

We have acetone and cuticle pushers in stock. Other generic items e.g. acetone wraps, cotton pads and nail clips can be purchased from other e-commerce platforms.

Can I just try peeling off my Pioneer Pro manicure?

While a Pioneer Pro manicure is not as lasting as a professionally done gel manicure, we still do not recommend peeling it off as it will damage your nails.

I can't seem to peel off my lacquer layer properly. Any reason or advice?

The nail bed has micropores that allows natural body oils to be emitted and everyone’s nails are different. Thus, some people’s nails are naturally drier (or more oily). If it’s difficult to peel off the lacquer layer, moisturise your cuticles and nails with cuticle oil or moisturiser. Once there is a small lift at any edge, add more cuticle oil or moisturiser at the opening to let it seep under the lacquer between your nail bed and the lacquer layer. Leave for a while and the oil will weaken the adhesives of the lacquer and you can peel it off cleanly.

If your Light Lacquer manicure is still hard to peel off, you can still remove it with the traditional method of soaking in acetone. Light Lacquer will soften in acetone and peel off very easily.

Why can’t I peel off Aquajellie in one nice solid piece?

The trick to peeling it off nicely in one nice solid piece is to apply 2-4 thin coats of Aquajellie on your nails! The thicker the layer, the easier it is to peel it off nicely in one piece.

Why is it harder to peel off Aquajellie when it’s on my toes compared to my fingers?

Aquajellie adheres better on your toenails as our toes tend to be rougher due to the additional stress placed on it and it’s also usually less waxy than our fingers. To remove your Aquajellie pedicure easily, we recommend soaking your feet in warm water for 5-10 minutes and apply cuticle oil to weaken the adhesive bonds between your pedicure and toenails.

Can I just use nail polish remover to remove Aquajellie?

Yes you can! However please take note that when you use nail polish remover, the solvents in the remover may ‘disintegrate’ the colour pigments into very fine micro pigments which may cause your nails to be stained with colour.

LASTING PROPERTIES

How long will Aquajellie last on my nails?

As a formula that allows you to peel it off cleanly, it will be less lasting as compared to classic nail polish. However, we have tried and tested it to determine that it will stay on your nails for at least 3-5 days.

Individual results may vary depending on your daily activities that require the use of your hands and nails. Your Aquajellie manicure may chip off at the nail tip with improper application and/or care.

How long does Light Lacquer last on my nails?

As a formula that allows you to peel it off cleanly, it will undoubtedly not last as long as a traditional gel. In general it should last between 3 - 7 days with most customers reporting an average of 5 days. Individual results may vary depending on your daily activities that require the use of your hands and nails. For example, housework and exposure to soaps and chemicals naturally weakens the bonds of the lacquer to your nails.

How much longer can the use of Pioneer Pro make my Light Lacquer manicure last?

With the combined use of Pioneer Pro products, the manicure should last for at least 2 weeks. Individual results may vary depending on daily activities that require the use of your hands and nails. For example, housework and exposure to soaps and chemicals will naturally lower the lifespan of a manicure.

Why does my Light Lacquer manicure seem to peel off more easily than others?

Most common reasons are:

  1. Naturally produced oils on the nail bed will result in weakened adhesion between Light Lacquer and the nail plate, hence peeling off easily.
  2. The nail plate was not cleaned properly of oils and dirt before application.
  3. The Light Lacquer application was too thick and bottom layers did not cure properly.
  4. Not capping the free edge of the nail tip can lead to lifting which causes the manicure to peel off easily.

It is advised to do nail prep before applying Light Lacquer as it will help in creating a long-lasting Light Lacquer manicure. Please refer to the FAQ “How Do I Apply Light Lacquer” for recommended steps.

I've followed your advice but my manicure still doesn't seem to last. What should I do?

You can try buffing the surface of your nails with a nail buff to roughen the surface to increase the adhesion of Light Lacquer on the nail plate, However, this may cause some parts of the top surface layer of your nail plate to peel off when removing your Light Lacquer manicure. We do not recommend this as it may cause damage to your nails.

Alternatively, you can dehydrate your nails by wiping the nail surface with rubbing alcohol or applying nail dehydrator and primer.

I’ve used different colours and find that some colours peel more easily than others. Why is that?

White based and neutral colours like Just White, French Lilac and Camellia Blue tend to come off a bit more easily than colours like Rat Over Ox or Taylor because of the concentration of white base lacquer.

For colours with a high white percentage base, apply the lacquer layer in two very thin layers. The first layer can be thin to the point where it just barely covers your nail; and the second layer should cover the entire nail.